πŸŽ‰ We've finished a project! It’s live!

Indicators that a project is ready to be closed:

  • [ ] The agreed deliverables have been completed and, or:
  • [ ] The budget has run out
  • [ ] Any final fixes in the backlog in Linear have been completed. Some ideas for improvement might remain, but it's been agreed that the time has come to let them go!)

🎁 Hand over any assets

Design assets

  • [ ] Open files
  • [ ] Brand assets, social media assets, photos, etc.
  • [ ] Fonts

Digital

  • [ ] Hand over credentials to the current website, remove Common Knowledge users
  • [ ] Transfer hosting ownership to the client
  • [ ] Transfer ownership of any other plug-in or digital tools to the client
  • [ ] Transfer Github repo ownership to client

Documentation

  • [ ] Any developer documentation
  • [ ] Any training or instructional materials for users

πŸ’Έ Finances

  • [ ] Check with the team that all worked time has been logged in Productive and create an invoice for any work still unpaid
    • [ ] Add to the invoice any outstanding expenses that need to be billed to the clients, e.g. fonts, plug-ins, etc.
  • [ ] Make sure the client’s billing details are substituted for those of Common Knowledge if any recurring expenses that have been set up with the company card (e.g. hosting, plug-ins, domain name registration, security monitoring tools, etc.)

πŸ“± Update the project management platforms

Productive

  • [ ] Mark the budget as β€œDelivered”
  • [ ] Archive the project
  • [ ] Remove the client collaborators
    • Detailed instructions
      • Hover over profile pic top right Settings β†’ Users β†’ click on the person.
      • Click on three-vertical-dot menu and select Deactivate person deactivate-user-productive.png

Twist

  • [ ] Close the project thread.

Linear

  • [ ] In Project Overview (click the … next to the project name)

    • [ ] Update the Project status to Completed
    • [ ] Remove external collaborators from the project and from Linear (as appropriate).

      • Detailed instructions

        • Go to Workplace settings β†’ Invite and manage members
        • If you are not likely to work any projects with the person in the future, you can click on the … at the end of the line with their name and suspend their account: suspend-linear-user.png

          Or you can remove them from the project team and leave their account active: remove-user-from-team-linear.png

🧘 Review, reflect, make peace and move on

Retro

  • [ ] Organise the Project Retro meeting with the collaborators Figma Cycle Retro template?

  • [ ] If things went swimmingly, ask for a testimonial

  • [ ] Send final email/s to all involved to say thank you, let's work together again (or not, depending on the vibe)
  • [ ] Organise an internal Retro meeting, if appropriate

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